Refund policy
All Sales Are Final
Due to the nature of our products, all sales are final. We do not accept returns, refunds, or exchanges once an order has been placed and shipped.
Please review your order carefully before completing your purchase.
Damages & Issues
Please inspect your order upon delivery and contact us within 48 hours of receipt if:
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Your item arrives damaged
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Your item is defective
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You received the wrong item
If an issue is confirmed, we will replace the item or resolve the issue at our discretion.
To report an issue, contact us at tiredgirltonic@gmail.com with your order number and clear photos of the issue.
Non-Returnable Items
All items sold on our site are non-returnable, including but not limited to:
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Consumable goods
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Personal care or wellness products
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Custom or limited-batch items
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Sale items
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Gift cards
Exchanges
We do not offer exchanges.
If you need a different item, please place a new order.
Order Cancellations
Orders cannot be canceled once they have been processed or shipped.
European Union (EU) Customers
Due to the consumable and personal-care nature of our products, the EU 14-day cooling-off period does not apply, as permitted under Article 16 of Directive 2011/83/EU for sealed goods not suitable for return once opened.
Contact Us
If you have questions about your order, please contact us at:
📧 tiredgirltonic@gmail.com